2' x 3' Christian Flag

 Product of U.S.A

Thank you for shopping with Mattision Enterprises. We take pride in the quality of our flags and want you to be fully satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must be:

Unused, unwashed, and in the same condition as received

In their original packaging (if applicable)

Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

The following items are not eligible for return:

Custom or personalized flags

Clearance or final sale items

Items damaged due to misuse, improper care, or normal wear and tear

Return Process

To initiate a return, please contact us at gmatti3758@aol.com with your order number and the reason for the return. We will provide instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the issue. We will replace the item or issue a full refund at no additional cost.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Email: gmatti3758@aol.com

Business Name: Mattision Enterprises  

 Thank you for shopping with Mattison Enterprises. Below is information about how we process and ship orders.

Order Processing

Orders are typically processed within 1–3 business days.

Processing times may be longer during high-volume periods or holidays.

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 5–10 business days

Expedited Shipping: 2–5 business days (if offered)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Shipping Locations

We currently ship within the United States.

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking Information

Tracking information will be provided via email once your order ships.

Please allow 24–48 hours for tracking updates to appear.

Incorrect Addresses & Lost Packages

Please ensure your shipping address is accurate at checkout.

Mattison Enterprises is not responsible for packages delayed or lost due to incorrect or incomplete addresses provided by the customer.

If a package is marked as delivered but not received, please contact the shipping carrier first. If you need further assistance, reach out to us at gmatti3758@aol.com.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged packaging and item so we can assist you.

Contact Us

If you have any questions about shipping, please contact us:

Email: gmatti3758@aol.com

Business Name: Mattison Enterprises